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FAQ

Frequently Asked Questions
Can I purchase at Artvie without creating an account?
Yes, definitely. You will need to choose “Guest Checkout” option and click on “Continue”. This option allows to make a purchase without an account. By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
How can I transport an artwork with Harsch services?
Yes, definitely. You will need to choose “Guest Checkout” option and click on “Continue”. This option allows to make a purchase without an account. By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
How long do I have to wait for my order?
Yes, definitely. You will need to choose “Guest Checkout” option and click on “Continue”. This option allows to make a purchase without an account. By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
Are you sure of the availability of artworks on your website?
Yes, definitely. You will need to choose “Guest Checkout” option and click on “Continue”. This option allows to make a purchase without an account. By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
What does it mean “An artwork without a price”?
Yes, definitely. You will need to choose “Guest Checkout” option and click on “Continue”. This option allows to make a purchase without an account. By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
How can I track my order?
Yes, definitely. You will need to choose “Guest Checkout” option and click on “Continue”. This option allows to make a purchase without an account. By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
What do I do if my order arrives damaged or faulty?
Yes, definitely. You will need to choose “Guest Checkout” option and click on “Continue”. This option allows to make a purchase without an account. By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
What if I want to get a refund for my order?
Yes, definitely. You will need to choose “Guest Checkout” option and click on “Continue”. This option allows to make a purchase without an account. By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

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